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+1 (951) 694-8100

Temecula, Murrieta, Menifee, Lake Elsinore, Hemet, Riverside, Fallbrook, Escondido, San Marcos

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Black Knight Termite and Pest Control owners have been residing in and serving the Temecula and Murrieta area for over 20 years.  Their goal is to provide customers with the best quality service through their expertise and professionalism.  They are committed to providing on-time service, competitive rates and thorough inspection

Want To Know What Kind Of Calls We Get?

Pest & Termite Control Blog

The Peace of Mind of Black Knight Pest & Termite Control.

Want To Know What Kind Of Calls We Get?

Black Knight Pest

Black Knight Pest Control customer service team

“Hello, Black Knight Pest Control speaking!”

“Yes hello, young man, I have recently signed on with your pest control company and I have a problem.”

“Sorry to hear that ma’am, how can I help you?”

“Well, I’m not noticing any insects.”

So You’re… What?

“Umm, well I assume that’s not the problem because that’s probably what you called us for, no?”

“Well, yes, but the nice man that was here told me that there would likely be more before things improved.”

“I see, well they say that due to the fact that it can and does occur, but not always. The fact that you don’t see any is in all truth a very good development!”

“But I don’t even see a single bug! I’m not sure what I need to do.”

“Like I said ma’am, it’s okay. You don’t need to do anything. It’s working.”

“But something’s wrong here.”

“No ma’am…nothing is wrong.”

“Well there most certainly is something wrong…I don’t have any bugs!”

Oh, boy.

No, Not That Kind Of Pest!

“Is this Black Knight Pest Control company?”

“Yes ma’am, how can we be of service?”

“You get rid of pests?”

“Yes ma’am we do? How can we help?”

“Any size pest?”

“Pretty much. What seems to be the problem?”

“I need to set up a service call. I have a pest. I’ll give you the address.”

“Okay and will you be meeting our service person there?”

“No, it’s my ex husband’s place.”

“Okay, sorry, will he be meeting us there?”

“Well I certainly hope so…he’s the pest!”

Too Riled To Remember

My dispatcher had an emergency call. There was a lady not too far out of my area today that was horrifically petrified of rodents… and she had one. Could I please make a quick stop and come to her rescue? The poor lady was so distraught that she had considered going to a neighbor’s until the deadly vermin was banished.

I headed directly over and (with prior permission given to the dispatcher) used the hide-a-key to enter. I set glue traps and rodent boxes throughout the house despite the lack of noticeable droppings. As I was leaving an invoice and a note, my dispatcher called. She had the lady on the other line and wanted to know where I was. I explained that I was finished and that she could come back home. But she was home and waiting for me. My dispatcher checked the address and the woman had been so shook up that she told the dispatcher “Oh my no…that was my old address! We’ve moved recently.”

That’s the thing about the wonderful world of pest control. You never know what the day will bring or the kind of people you will meet!